Privacy Policy

Introduction

At ShopOps, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using ShopOps, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and company information
• Account credentials (username and password)
• Payment and billing information
• Product catalog data and business information
• Communications with us

Automatically Collected Information

When you access our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Log data and analytics information

2. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To process your transactions and manage your account
• To optimize your product data for AI platforms
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To analyze usage trends and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, data analysis, hosting)
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you close your account, we will delete or anonymize your information within 90 days, except where retention is required for legal or operational purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

To exercise these rights, please contact us through our contact form.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact form.