Frequently Asked Questions

ShopOps is an AI-native commerce optimization platform that helps businesses maximize their presence across AI platforms like ChatGPT, Claude, and Perplexity. We ensure your products are discoverable, trusted, and recommended by AI agents.

Join our waitlist to get early access in Q4 2025. Once onboarded, our platform will analyze your product catalog, optimize your data for AI platforms, and provide continuous testing and monitoring.

ShopOps optimizes your presence across major AI platforms including ChatGPT, Claude, Gemini, Perplexity, and other emerging AI shopping assistants. We continuously add support for new platforms as they emerge.

Our Continuous Testing feature runs automated tests across AI platforms to measure how often your products are recommended, track conversion rates, and identify optimization opportunities. Tests run 24/7 to ensure consistent performance.

Agentic Readiness ensures your product data is structured and optimized for AI agents. We analyze your catalog, add semantic markup, generate AI-friendly descriptions, and ensure your data meets the latest AI platform requirements.

Brand Memory tracks how AI platforms "remember" and represent your brand over time. We monitor sentiment, recommendation frequency, and attribution accuracy across all major AI platforms, alerting you to any negative shifts.

We offer flexible pricing based on your business size and needs. Contact our sales team for a customized quote. Early access members will receive special pricing discounts.

Yes, all new customers receive a 14-day free trial with full access to all features. No credit card required to start your trial.

Absolutely. You can change your plan at any time. Upgrades take effect immediately, while downgrades apply at the start of your next billing cycle.

ShopOps integrates seamlessly with major e-commerce platforms including Shopify, WooCommerce, BigCommerce, and custom solutions via API. Setup typically takes less than 15 minutes.

No technical expertise required. Our platform is designed for marketers and business owners. However, we provide comprehensive API documentation for developers who want deeper integration.

We take data security seriously. All data is encrypted in transit and at rest. We never share your data with third parties and comply with GDPR, CCPA, and other privacy regulations. See our Privacy Policy for details.

We offer email support for all customers, with priority support and dedicated account managers available for enterprise plans. Our documentation and knowledge base are available 24/7.

Yes, all new customers receive personalized onboarding sessions. We also provide ongoing training webinars, documentation, and video tutorials to help you maximize the platform.

API documentation is currently available upon request for enterprise customers. Please contact our support team for access.