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ShopOps Documentation

Welcome to ShopOps, the growth operation pilot for leading brands in the agentic commerce era. This documentation will guide you through setup, features, and best practices.

What is ShopOps? ShopOps is an automated operations platform that helps e-commerce brands optimize for agentic traffic. We provide continuous testing, AI-ready storefronts, and brand memory tracking across major AI platforms.

Getting Started

Get up and running with ShopOps in under 10 minutes. No engineering required.

1

Create Your Account

Sign up at shopops.ai with your business email. You'll receive immediate access to the dashboard.

https://app.shopops.ai/signup
2

Connect Your Store

Link your Shopify, WooCommerce, BigCommerce, or Magento store. We support all major platforms and custom APIs.

Dashboard → Integrations → Connect Store
3

Configure Your First Test

Set up your first A/B test for pricing, bundles, or merchandising. ShopOps will automatically optimize based on performance.

Dashboard → Testing → Create New Test
4

Launch AI Subdomain

Deploy your AI-optimized storefront at ai.yourbrand.com. This subdomain is designed for both human shoppers and intelligent agents.

Dashboard → Agentic Readiness → Deploy Subdomain

Continuous Testing

ShopOps runs micro-experiments every 15 minutes to find optimal pricing, bundles, and merchandising strategies.

Dynamic Price Optimization

Test multiple price points simultaneously across different segments and channels. Our AI learns which prices convert best for each context.

{
  "test_type": "price_optimization",
  "product_id": "prod_123",
  "variants": [
    { "price": 99, "segment": "new_customers" },
    { "price": 89, "segment": "returning_customers" },
    { "price": 79, "segment": "vip_customers" }
  ],
  "duration": "15_minutes",
  "auto_optimize": true
}

Bundle Configuration Testing

Automatically discover high-converting product combinations. ShopOps creates and tests bundles based on purchase patterns and agent recommendations.

  • • Automatic bundle generation based on co-purchase data
  • • Dynamic discount optimization for bundles
  • • Cross-sell and upsell testing
  • • Real-time performance tracking

Merchandising Strategy Automation

Test different product positioning, descriptions, and imagery to maximize conversion rates across all channels.

Test Frequency
Every 15min
Variants per Test
Up to 10

Agentic Readiness

Launch AI-optimized storefronts designed for both human shoppers and intelligent agents.

AI Subdomain Setup

Deploy ai.yourbrand.com with structured data optimized for agent discovery and interaction.

// Structured product data for AI agents
{
  "product": {
    "name": "Merino Wool Sweater",
    "category": "Apparel",
    "price": 129,
    "attributes": {
      "material": "100% Merino Wool",
      "sustainability": "GOTS certified",
      "care": "Machine washable"
    },
    "semantic_description": "Premium sustainable sweater...",
    "agent_optimized": true
  }
}

Natural Language Interface

Enable conversational commerce where customers and agents can ask questions, compare products, and complete purchases through natural language.

Example Query:
"Find eco-friendly sweaters under $150"
Agent Response:
"I found 3 GOTS-certified sweaters: Merino Wool ($129), Organic Cotton ($89), Recycled Cashmere ($145)"

Instant Checkout Flows

Streamlined checkout optimized for agent-assisted purchases with minimal friction.

  • • One-click checkout for returning customers
  • • Agent-friendly payment processing
  • • Automatic address validation
  • • Real-time inventory updates

Brand Memory Index

Track and optimize how your brand is remembered across ChatGPT, Claude, Gemini, and other AI systems.

Cross-Platform Memory Tracking

Monitor your brand's presence and positioning across all major AI platforms in real-time.

ChatGPT
#1
2.4M queries
Claude
#2
1.8M queries
Gemini
#1
3.1M queries
Perplexity
#1
890K queries

Competitive Positioning Analysis

Understand how your brand compares to competitors in agent recommendations and memory retention.

  • • Share of voice across AI platforms
  • • Recommendation frequency tracking
  • • Sentiment analysis in agent responses
  • • Competitive benchmark reports

Intent Signal Monitoring

Track customer intent signals across AI platforms to understand what drives recommendations and purchases.

Top Intent Signals:
• "sustainable fashion" → 45% of queries
• "eco-friendly apparel" → 32% of queries
• "carbon-neutral clothing" → 23% of queries

Integration Guide

Connect ShopOps to your existing e-commerce platform and AI systems.

Shopify Integration

Install the ShopOps app from the Shopify App Store or connect via API.

# Install via Shopify CLI
shopify app install shopops

# Or connect via API
curl -X POST https://api.shopops.ai/v1/integrations/shopify \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
    "shop_domain": "yourstore.myshopify.com",
    "access_token": "YOUR_SHOPIFY_TOKEN"
  }'

WooCommerce Integration

Install the ShopOps WordPress plugin or connect via REST API.

# Install WordPress plugin
wp plugin install shopops --activate

# Or connect via REST API
curl -X POST https://api.shopops.ai/v1/integrations/woocommerce \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -d '{
    "site_url": "https://yourstore.com",
    "consumer_key": "YOUR_WC_KEY",
    "consumer_secret": "YOUR_WC_SECRET"
  }'

Custom API Integration

Connect any e-commerce platform using our flexible REST API.

# Sync product catalog
POST /v1/products/sync
{
  "products": [
    {
      "id": "prod_123",
      "name": "Merino Wool Sweater",
      "price": 129,
      "inventory": 50,
      "attributes": {...}
    }
  ]
}

# Update pricing
PATCH /v1/products/:id/price
{
  "price": 119,
  "test_variant": "price_test_001"
}

API Reference

Complete API documentation for developers integrating ShopOps.

Authentication

All API requests require authentication using Bearer tokens.

curl -X GET https://api.shopops.ai/v1/products \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json"

Core Endpoints

GET /v1/products

List all products in your catalog

POST /v1/tests

Create a new A/B test

GET /v1/analytics

Retrieve performance analytics

GET /v1/brand-memory

Get Brand Memory Index scores

Webhooks

Subscribe to real-time events for test completions, price changes, and more.

{
  "event": "test.completed",
  "timestamp": "2025-10-30T18:00:00Z",
  "data": {
    "test_id": "test_123",
    "winner": "variant_b",
    "improvement": "+23%",
    "confidence": 0.95
  }
}

Best Practices

Get the most out of ShopOps with these proven strategies.

Testing Strategy

  • Start with high-traffic products: Focus initial tests on your best-sellers to gather statistically significant data faster.
  • Test one variable at a time: Isolate price, bundles, or merchandising to understand what drives results.
  • Let tests run to completion: Wait for statistical significance before making decisions (typically 24-48 hours).
  • Monitor seasonality: Account for weekly and seasonal patterns in your testing schedule.

Agentic Optimization

  • Rich product descriptions: Provide detailed, semantic descriptions that help AI agents understand your products.
  • Structured attributes: Use consistent attribute naming and values across your catalog.
  • Update regularly: Keep inventory, pricing, and product information current for accurate agent recommendations.
  • Monitor agent queries: Track what customers ask AI agents to optimize your catalog accordingly.

Brand Memory Optimization

  • Consistent brand messaging: Maintain uniform tone, values, and positioning across all platforms.
  • Track competitive positioning: Monitor how you compare to competitors in agent recommendations.
  • Optimize for intent signals: Align your catalog with the queries customers are making to AI agents.
  • Build authority: Create content and data that establishes your brand as the category leader.

Frequently Asked Questions

How long does setup take?

Most brands are fully operational within 10 minutes. Simply connect your store, configure your first test, and deploy your AI subdomain. No engineering required.

What platforms do you support?

We support Shopify, WooCommerce, BigCommerce, Magento, and custom APIs. If you have a unique setup, our team can help with custom integration.

How does pricing work?

We charge 2.5% of incremental revenue generated through ShopOps. You only pay when we create value for your business. No setup fees, no hidden costs.

Can I control which tests run?

Yes. You have full control over test parameters, frequency, and which products are included. You can also set guardrails for pricing and discounts.

How do you measure Brand Memory Index?

We track your brand's presence across ChatGPT, Claude, Gemini, and other AI platforms by monitoring recommendation frequency, ranking position, and sentiment in agent responses.

Is my data secure?

Absolutely. We use enterprise-grade encryption, comply with GDPR and CCPA, and never share your data with third parties. Your catalog and customer information remain completely private.

What kind of results can I expect?

Our customers typically see 7× operational efficiency, 20% reduction in CAC, and 17× improvement in brand weighting across AI platforms within the first 90 days.

Do you offer support?

Yes. All customers receive dedicated support via email, chat, and video calls. Enterprise customers get a dedicated success manager and priority support.

Ready to Get Started?

Join leading brands preparing for the agentic commerce era.